What is LineKeeper, in one sentence?
A recovery kit for machines whose HMI panel has died: a free phone app that copies
the screen while the panel still works and runs the machine when it doesn't, and a
plug-in touchscreen that takes that screen and stands on the machine while the
replacement is repaired or shipped. Between failures the same kit is your diagnostics
tool — dashboards, history, live ladder.
We never made a copy and the panel is already dead. Too late?
No. A copy made in advance restores in minutes; without one, recovery is about an
hour of work. Connect the app or the device to the PLC, get your programmer on the
phone, and pick the tags that matter together — on Allen-Bradley Logix the controller
hands over its whole tag list, so you search by names and addresses. Have the panel's
project export or the PLC's L5X? Drop them in and the screens come back automatically.
Find by action needs the panel alive, so it's the tool for the copy you make
today, not for tomorrow's rescue.
Is the app really free?
Yes. The download is free, and browsing tags, building dashboards and the operator
panel layout, alarms, the network scan and Find by action all work in the free
version. LineKeeper Pro is a one-time $59 in-app purchase, no subscription — it
unlocks writing values (buttons that really start the machine) and machine history on
real controllers.
How do I buy the device?
Two sizes: 7″ for $800 and 10″ for $900 — one-time, everything included, no
subscriptions. Preorder with a card (Stripe checkout, shipping
address collected there), or reserve a unit and pay later by
invoice or purchase order. First-batch units ship within 8 weeks of order; full refund
at any time before your unit ships. Specs, box contents, all terms →
Is it safe to control the machine through this?
LineKeeper writes tags exactly like a normal HMI does — through the PLC, whose own
safety program stays fully in charge. On connection loss it never forces or holds
outputs; hold-to-run buttons release automatically. Every write is recorded in an
audit log with the user role, time and value. LineKeeper is not a certified HMI and
must never be used for safety functions.
Will our IT department allow a phone on the PLC network?
That's IT's call, and the app gives them a clean case to review: no cloud at
all — traffic stays phone-to-PLC on the local segment — reads over the same ports
an HMI already uses, nothing installed or changed on the controller, and the free
version is read-only by design. The phone doesn't even have to join OT Wi-Fi: a
USB-C Ethernet adapter wires it into a spare switch port. The full answer — and a
one-page summary you can forward to IT — is on the
app page.
Which PLCs does it work with?
The free app covers Allen-Bradley ControlLogix and CompactLogix
over EtherNet/IP (including UDTs, arrays, timers/counters and I/O modules), Siemens
S7comm and Modbus TCP — with Find by action on every one of them. The device
speaks EtherNet/IP, Siemens S7, Modbus TCP and OPC UA.
Can one device cover several machines?
Yes. Each machine gets its own profile — PLC address, panel, dashboards, history —
and you switch between them on the device. Only one machine is connected at a time,
so a second unit is for the day two panels die at once, or when one unit is going
to live on a machine for weeks.
Can it replace our HMI permanently?
It's designed as a bridge, not a replacement: enough for the operator to keep the
line running while the proper panel is repaired or replaced, and a diagnostics and
logging tool afterwards.
Does it need internet or a cloud account?
No. Everything — live view, control panel, logging, dashboards, ladder — runs on
the phone or the device itself. Internet is only needed for alarm messages, optional
remote access and software updates.
Our line is down right now — can you help faster?
Two things, both free: install the app — it puts live values on a
phone in about 15 minutes, and start/stop buttons once the right tags are identified —
and tell us in the form that the line is down. The remote triage call is free, and
often the panel failure has a workaround (or a repairable cause) that gets you producing
before any hardware arrives. Start with the
10-minute triage guide.